Shipping policy

SHIPPING & DELIVERY INSTRUCTIONS:
- We strive for prompt delivery, but please note that there may be occasional postal service delays.
- If your order hasn't arrived within 2-3 working days, please contact us.
- Weekday orders before 5:00 PM are dispatched the same day; weekend orders are dispatched the next working day.
- Standard national delivery takes 2-3 working days; next-day delivery is available for Monday-Friday orders.

-Standard International delivery is 5-8 working days.
- Our service is UK-wide, & International

Customer Service

• If you are satisfied, please leave 5-star feedback; your feedback is important to us.
  - To resolve issues promptly, please contact us through shopify messaging service before leaving negative ratings.
  - In the rare event of loss or damage during shipping, we will promptly investigate for a replacement or refund.
  - Customer satisfaction is our priority; contact us with any questions for a timely response within 24 hours.